Customer care
Contact SHPOO
Write from this page. Use the store contact form or email [email protected]. Support hours are Monday–Friday 9:00–18:00 GMT+8. We do not list a phone number.
How to reach SHPOO
Already on this store
Monday–Friday
Hours
Not listed
Phone
Hours
Monday–Friday 9:00–18:00 GMT+8
Include
An order number, if the question is about an order.
Order number, if you have one
Before you write
Include the order number when the question is about an order. All orders ship free. Return conditions stay on the refund policy page.
Open a question, then use the form
Questions before you send
Where do I write?
Use the form on this page or email [email protected]. We do not list a phone number.
When is support available?
Monday–Friday 9:00–18:00 GMT+8.
Where are shipping and returns?
All orders ship free. Read the shipping policy and the refund policy for the current wording.
